FAQ Friday: July 30

Welcome back to FAQ Friday, here we go again!  Today we’ll be answering a question about payment.

Q: How can I pay for my charter?

A: We accept cash and cheque paid to the driver at the time of pick-up or we can arrange for a credit card authorization for most major credit cards.  We’ll always do our best to accommodate you and your passengers.

Published by nathaniel, on July 30th, 2010 at 3:00 pm. Filled under: UncategorizedNo Comments

FAQ Friday: July 23

We just keep on humming along here at the Magic Bus Company.  Before you know it, it’s time for another FAQ Friday!  Today we are going to be answering a question regarding the preparation of a quote:

Q: I’ve been doing a little price shopping for a group trip that I am planning.  How do I go about getting a quote from The Magic Bus Company?

A: 1.  Give us a call at 416-516-7433.  One of our helpful representatives will help prepare a quote.  Please have as many relevant details ready as possible.  We will then pass on the information to our tour manager, who in turn gets back to you with a detailed pricing model 

2. Visit our website and send us the details of your trip.  Remember, the more details you provide, the more accurate a quote you will receive.

Hope this helps!

Published by nathaniel, on July 23rd, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , No Comments

FAQ Friday: July 16

Welcome back again for another edition of FAQ Friday.  Hope everyone is finding some time to get out and enjoy this beautiful summer.  Today we have a question regarding pricing options.

Q: I want to charter a bus for a day.  How much is it going to cost me?

A: We don’t operate on a daily fixed rate, instead our prices are flexible to meet your needs.  We base our pricing off a variety of factors including distance traveled.  Whether you need our services for a one way transport across the city, or a week-long trip through the countryside, we’ll offer the best value at a price that suits your needs.

Published by nathaniel, on July 16th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , No Comments

FAQ Friday: July 9th

Welcome back to FAQ Friday for this beautiful July day.  It’s been one of the hottest summers on record here in Toronto, so I hope you’re all doing your best to beat the heat.  Today we have a question about our area of service. 

Q: I want to charter a bus to Buffalo, NY.  How much is it going to cost me?

A: Unfortunately, our charters do not run across the border and into the United States.  We are happy to take you and your group almost anywhere in Ontario and Quebec, but we don’t make trips to our good neighbours to the south.  If you are looking for a reputable operator that does the cross the border, we are more than happy to help you find one.  Good luck!

Published by nathaniel, on July 9th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , No Comments

FAQ Friday July 2nd

After a brief hiatus, we’re back with more Magic Bus FAQ fun.  Today we are going to be answering a question regarding the code of conduct aboard a school bus. 

Q: What is the expected code of conduct for passengers aboard one of your school buses?

A: The biggest concern for any bus operator is the safety of our guests.  As such, the most imporant rules are:

1.  Keep your arms and head inside the bus at all times.

2. Please stay seated while the bus is moving

But also:

3. Keep your seat clean

4. Try to minimize loud noises or any possible distractions for the driver.  Remember, a safe trip starts with an alert driver.

These are just a baseline, and of course common courtesy is always appreciated.  Enjoy your trip!

Published by nathaniel, on July 2nd, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , No Comments

FAQ Friday: May 28

It’s a beautiful day out there, perfect time for a FAQ Friday.  As always, we are answering some of the most common questions we get here at the Magic Bus Company.  Today we will be discussing seating capacity.

Q: The size of our group could be changing before we confirm our booking.  What are your school bus capacities, and can you help us out with larger groups?

A: Flexible transportation options is one of our great strengths: we are able to accommodate groups of almost any size.  Our school buses have capacities of 24, 48 and 72 passengers. We’ll make sure your whole group, regardless of its size, will arrive safely and on time.

Published by nathaniel, on May 28th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , No Comments

Time to Enjoy the Great Outdoors!

The weather in southern Ontario has been just gorgeous this past week, and it doesn’t look it’s going to let up any time soon.  With a warm summer ahead, maybe it’s time to get out of town and enjoy a weekend at the cottage or pay a visit to the beach.  We’ll take care of the details so that you can focus on soaking up that sun.

Groups large and small, give us a call: 416-516-7433.

Published by nathaniel, on May 24th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , No Comments

FAQ Friday: May 21

It’s that time of the week again, FAQ Friday.  One of our most common questions is with regards to the usage of electronic devices on our buses, so let’s get a clear answer out there.

Q: Are electronic devices allowed on your charter buses?

Yes, they are.  At  The Magic Bus Company, we are dedicated to providing our customers with the very best traveling experience.   The more entertained the passengers, the better.  There is a big caveat though: Don’t distract the driver!  The most important part of any trip is a safe trip , and the driver must maintain his attention on the road at all times.

Published by nathaniel, on May 21st, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , , No Comments

FAQ Friday: May 14th

Good day everyone, and welcome back to FAQ Friday.  We’re going to be answering a food related question today.

Q:  Is food allowed on a school bus?

A:  Of course!  When you’re on a long trip without much time for major pit stops, you have to keep yourself fed and energized.  It is preferred that you do not bring messy foods on a bus rental, because a happy driver is a driver that doesn’t have to clean up after 40 children.  For more information on our charter regulations, please inquire ahead of the day of the reservation so as to avoid any confusion or mix-ups.

Published by nathaniel, on May 14th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , No Comments

FAQ Friday: May 7th

Hello all and welcome back to FAQ Friday, where we answer some frequently asked questions we get around here at the Magic Bus Company.  Let’s get it started!

Q: How should I go about choosing a school bus charter company?

A:There are a lot of factors to consider in making your decision.  Let’s break the answer down into four parts:

1.  Check the school bus company’s past customer list, request a description of the year, make and model of the coach bus or school bus you
are chartering.  Make sure you are only riding in the best vehicles available.  Safety first!

2.  Look into the school bus companies Commercial Vehicle Operating Record (CVOR).  This will help assure you that the company has a good record of operation.

3. Visit the office in person.  The state of a company’s office and yard says a lot about the operation itself.  If you can, check out the vehicles in person before you agree to the charter.

Published by nathaniel, on May 7th, 2010 at 3:00 pm. Filled under: Uncategorized Tags: , , No Comments